More than half of customers react negatively to with-profits

The new generation of with- profits are an uneasy compromise and fail to offer the long-term smoothing the old with-profits offered. Instead, distribution, managed and capital guaranteed products will have a bigger role to play, according to research conducted by Datamonitor. Mis-selling scandals and the UK's Sandler Review have pushed companies into increasing transparency on with-profits products. Datamonitor found 56% of intermediaries surveyed report either a negative or a very negative reaction from customers at the mention of the phrase 'with-profits'. Next generation with-pro...