Innovation and value

The focus of this year's survey pulls together topics ranging from whether competition is forcing administrators to focus on added-value products at the expense of core services, as well as adding to the debate on whether fund administrators can achieve a certain level of standardisation. The first thing to note is the level and detail of response to this year's survey, both of which were exceptional. It has been difficult to include all the information provided that reflects the true response, but the following tables and text should serve to inform both those currently using fund admini...