Service delivery at the crossroads

The investor services industry is at a significant stage in its development and market maturity, especially set against the backdrop of the massive restructuring taking place in the financial services industry in general. The provision of securities servicing and cash processing has developed into a strategic business in its own right. Custodians have moved into information provision and in today's market place even what could be considered a standard custodial package provides limited levels of portfolio valuation, performance measurement, risk management and return enhancement services. ...