A solid healthcare proposition for expatriates is a must for any group that makes it on to the short...
A solid healthcare proposition for expatriates is a must for any group that makes it on to the shortlist. To be a winner the group needs to have a strong parent, a comprehensive range, a commitment to their target market and a strong service proposition.
Goodhealth Worldwide scored very highly for its ability to cover the majority of offshore needs, for example, having four levels of cover. The judges were particularly taken with its commitment to its market with one noting "its constant support is second to none. There are numerous visits by Goodhealth staff to keep us appraised of its plans and any changes they have made". The organisation also stood out for the quality of its customer service with impressive response times.
Not far behind in terms of overall proposition to the market was William Russell, hence it received a highly commended accolade. Overall the judges felt its service standards were second to none and it was this that marked it down as a member of the Best Commitment to Service shortlist and which ensured it ended up as a joint winner in that particular category.
Meet the judges
Philip Martin, the Abacus
Philip spent 10 years working for life companies and asset management groups before forming the Abacus with David Ferguson in 1999. Specialising in product design and marketing, the Abacus works to innovate customer solutions.
William Russell - HIGHLY COMMENDED
Developed by industry-wide group
Joined in 2002
'Educate clients' children'
Raised £15m earlier this week
From 8pm Friday 19 October