Meeting customer service requirements
What trends has Generali International seen over the past six months?
During most of the latter end of 2004, and certainly into 2005, there has been a general trend of medium to long-term investors moving away from hedge funds and back to equities and this has reflected the flatter hedge fund performance over the last year.
Clients' expectations at a service level continue to increase and companies have needed to maintain and enhance internet-based development to keep up with these service demands which are particularly relevant to globally-based products providers such as ourselves.
This, linked to continued pressure on margins and the need for more product clarity, has meant that companies have needed to build these particular issues into their product development plans with even greater emphasis.
What are your plans for developing the company's products and services over the next six months?
In order to satisfy its clients' needs, Generali International will be launching a new single premium product aimed at meeting the needs of its existing and new clients for the next few years. Accompanying the launch will be a full range of broker support items such as new customised quotation software featuring an improved, simple-to-use needs analysis facility. Accompanying the product itself will be a range of new funds and a very focused fund portfolio service offered by our sister company Generali Portfolio Management. This service will help to take the hassle out of fund selection for both the intermediary and their clients by offering a selection of actively managed portfolios covering different levels of risk to suit individual investors.
During 2005 we will continue the ongoing development of our flagship Vision product; this will keep us at the forefront of the international insurance market.
£92bn transferred since 2015
Achievements, charity work and other happy snippets
Since first announcement