commitment to SERVICEFairbairn Private Bank; William Russell

In this category the judges were looking for a company that was truly committed to the intermediary and customer, matching good quality products with the necessary technical support to add value for the end client. The service award is one of the most difficult to win because the potential universe covers every entry, it is not limited to all those in the banking sector or international life companies, for instance. The competition was so close the judges felt there should be two winners and two highly commended accolades. William Russell stood out for its peerless levels of service in th...