Roger Edwards: A protection rant

Shortly after that, I attended a seminar where a very motivational speaker encouraged the delegates to look outside their own industries for inspiration on ways to innovate. He gave the example of a British airline taking inspiration from Disney: the airline was having trouble with its queuing systems so looked to a company that specialises in herding thousands through its gates every year. So, here are the four ‘things' that annoy me the most and my suggestions on which lessons we could bring into the protection market: 1) People who think adding a jet engine-sized exhaust pipe onto ...