The stranglehold traditional annuity providers have on the market is making a mockery of the principles of treating customers fairly.
All the while the drive to encourage the widespread take up of the open market option will remain a pipedream if clients continue to incur a loss of income thanks to inexcusably long delays in transferring funds. It should go without saying that customers should be treated fairly throughout the time they hold a policy with a provider, and that should include the point at which the client decides to move his or her money elsewhere. Sadly, the behaviour of most product providers leads you to believe that clients looking to transfer their annuity funds from one provider to another are viewed...
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