Psigma targets Barclays Wealth's 'lighter touch' sub £500,000 clients

Wealth manager Psigma said it was "dismayed" by Barclay Wealth's actions late last year when it decided to service clients with less than £500,000 via a call centre instead of a private banker. John Howard-Smith, chief executive of Psigma, said: "In our view, half a million pounds is still a lot of money and deserves a personalised service. We do not believe clients should be commoditised and are dismayed by Barclays Wealth's decision to handle these clients from a regional call centre.  "This move goes back to the age-old argument that people with this sort of wealth should be treate...