FOS rejects complaint from client unaware of commission for decade

The Ombudsman ruled that, as the client's adviser - Fiscal Perspectives Independent Financial Advisers, later trading as Justamo Financial Planning - had inherited the servicing rights to the plan in 2002 without liability, it could not be held responsible for the suitability of the original advice given or any failure to make the client aware of commission payments. This would instead have been the responsibility of the initial adviser, it said. The Ombudsman said it was unfortunate that the client did not become aware of the commission being taken from his account until 2012, and no...