The outgoing president of the Chartered Insurance Institute (CII) is imploring her successor to take a closer look at the retail space and a reworking of what Chartered means in 2013.
Amanda Blanc (pictured), who leaves office today and is expected to be succeeded by current deputy Tom Woolgrove, said the highlight of her year at the helm was the momentum with which firms achieved Chartered status.
However, Blanc, who is also CEO at AXA Insurance Commercial Lines and Personal Intermediary, suggested more work needed to be done in the retail space and the meaning of 'Chartered' needed to undergo some scrutiny and made fit for purpose.
In a video interview she said: "There's been real traction over the last year in the area of professionalism.
"We've seen some real momentum in terms of the number of firms that have either signed the Aldermanbury Declaration or have actually achieved Chartered status itself.
"There have also been people who have questioned the motives for Chartered and we have engaged in a really healthy debate over that.
"It's important for the future president to continue that debate. He has a big role to play in the retail space where the debate hasn't gathered as much momentum as perhaps it has in the commercial space."
She added: "It has been an amazing success up until now but we need to make sure that the CII and the Chartered firms are ready for what Chartered means in the future."
Earlier this year, the CII said it would review the existing standards and eligibility criteria for Corporate Chartered Titles (CCT) to ensure they continue to underpin customers' expectations of a Chartered firm.
There are currently 522 firms with CTT status.
A new president for the CII will be elected at its annual general meeting today. Members typically elect the current president's deputy.
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