'Good advice works': MAS chief lauds service's impact

Jenna Towler
clock

Almost half a million people used the Money Advice Service (MAS) in the last quarter of 2012, latest figures from the organisation show.

In total, more than 2.5 million people have used the service since it was launched in April 2011. The MAS also said its users were satisfied with its service. It said eight out of ten people got the information they needed and seven out of ten said it had helped them decide on a course of action. Some 88% said they would use the service again. MAS launched a web chat service in September last year, in addition to its web, phone and face-to-face offering. Almost half a million action plans have been delivered in the financial year to date. Its target of reaching a million plans by t...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Hitting milestones later in life could impact when people seek advice

Hitting milestones later in life could impact when people seek advice

People will likely be seeking financial advice later

Laura Suter
clock 19 April 2024 • 3 min read
Regulatory pressures taking a toll on industry stress levels

Regulatory pressures taking a toll on industry stress levels

'Regulatory pressures are the first thing on my mind’

Sahar Nazir
clock 19 April 2024 • 1 min read
Advisers blast FCA funding requirement of £755m 'inexorable'

Advisers blast FCA funding requirement of £755m 'inexorable'

‘I don’t really know what value I’m getting from the FCA – if any’

Hope Coumbe
clock 19 April 2024 • 2 min read