Advisers are finding the rules around the disclosure of charges and services as the most challenging aspect of the Retail Distribution Review (RDR), a survey has suggested.
A poll of Standard Life's 80 adviser account managers found 44% thought disclosure was the top concern among the advisers they deal with.
Meanwhile, client agreements, covering adviser charges and the cancelling and reclaim of adviser charges, was given by 36% of account managers as the biggest concern among advisers.
Charging model themselves were cited by 20% as the main worry in the survey, conducted at the beginning of August.
Graeme Bold, director UK Retail RDR at Standard Life, said: "Advisers must have a clear process in place to explain adviser charging to existing as well as new clients, and this is an area some are finding hard to communicate.
"We've also found that even those advisers who had thought their business model was already RDR-compliant are discovering areas where they are needing to make changes."
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