FSA efforts on RDR communication an 'insult' to advisers

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Concerns have been expressed about the way in which the Financial Services Authority (FSA) is communicating the Retail Distribution Review (RDR) to consumers.

So far, the FSA has only produced a two-page leaflet on the issue, mainly for advisers to hand out to existing clients, explaining how they will receive a "higher level of expertise". However, Fay Goddard, chief executive of the Personal Finance Society, is worried the regulator may be undermining advisers who have already put effort in to improve their professionalism. "It was an insult in the broadest sense in the way it was worded and didn't recognise the journey many advisers have already been on," she said. "The leaflet disregarded the work already done." Despite her concer...

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