Staff members at Her Majesty's Revenue and Customs (HMRC) feel their own department is poorly managed, an internal survey reveals.
The staff survey of 38,416 workers said just 17% of HMRC employees believe their senior management makes good decisions, the BBC reports.
Only 13% felt change was good and just 15% said change within the department is usually managed well, the survey said.
Overall, only 18% of respondents said the government department is managed properly and around a fifth of staff members wanted to leave their posts immediately or within the next year.
An HMRC spokesperson said: "Since our last survey results there have been improvements that give rise to cautious optimism.
"However, we know we still have a great deal to do to make HMRC a better place to work."
Employees were also dissatisfied with their pay. Only a quarter of respondents felt their pay reflected their performance and around 75% were unhappy about their overall benefits package.
The news comes after a series of blunders at HMRC and reports the department is overstretched.
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