HMRC staff want to leave 'poorly managed' department

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Staff members at Her Majesty's Revenue and Customs (HMRC) feel their own department is poorly managed, an internal survey reveals.

The staff survey of 38,416 workers said just 17% of HMRC employees believe their senior management makes good decisions, the BBC reports. Only 13% felt change was good and just 15% said change within the department is usually managed well, the survey said. Overall, only 18% of respondents said the government department is managed properly and around a fifth of staff members wanted to leave their posts immediately or within the next year. An HMRC spokesperson said: "Since our last survey results there have been improvements that give rise to cautious optimism. "However, we know w...

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