An overwhelming majority of IFAs have called for the right to be able to appeal Financial Ombudsman Services (FOS) decisions in the courts.
At present, complainants can reject an adjudication and take the matter to the courts while advisers have to accept any decision, with their only recourse being the possibility of a judicial review. However, a survey of 302 advisers by PanaceaIFA found 98% would like to see the court appeal route open to IFAs too. The survey also found 82% of respondents did not think FOS adjudications are fair, while 92% said adjudicators do not have a solid industry understanding of industry issues. Almost two-thirds (64.2%) of IFAs also said they had experienced false or manufactured accusations...
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