The FSA has been criticised for multiple failures related to its delivery of enforcement documents, including leaving unencrypted discs with a neighbour of the subject of an investigation.
The Complaints Commissioner received a complaint in relation to events which occurred at the end of August 2010. He outlined the complaint: "You are unhappy that a courier, sent by the FSA, delivered a package to your neighbour (rather than you) between 10pm and 10.30pm at night. "Specifically you feel that the delivery of a package at that time of night is unacceptable particularly as the package, containing sensitive confidential material relating to an ongoing Enforcement investigation, was simply left with your neighbour." Outlining his opinions and recommendations, the commiss...
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