The CII has introduced more detailed feedback for candidates sitting its exams, including identifying specific questions failed.
Following a pilot in January 2010, all candidates will now receive confirmation of their mark, the exam pass mark, their own exam result and improved information to allow them to interpret their result.
The changes will apply to Diploma and Advanced Diploma exams and come in response to feedback from individual candidates and employers.
There will be greater clarity around grades which will be expressed in words, e.g. Distinction, Pass and Fail.
Both the mark and pass mark are now included and more feedback will be provided where a result is a 'fail' to help candidates identify areas of weakness. For financial services exams, candidates will be told which questions attracted less than 50% of the available marks.
Reviews of marking, which were previously restricted to candidates receiving a ‘narrow fail', will now be opened up to all unsuccessful candidates.
Copies of written exam papers from the last two sessions will be made available online at: www.cii.co.uk/exampapers
For general insurance exams, specific ‘feedback codes' are provided and with explanations at: www.cii.co.uk/resultguidance.
Jamie Heath, chief operating officer at the CII, says: "We continually seek new ways of supporting candidates in their studies. We already publish guidance on notional pass marks in advance of all our examinations so candidates are clear on the standard required to pass an examination. We also avoid using quotas - all candidates who achieve the published pass mark will pass the exam.
"Giving a candidate's mark against the pass mark gives a more precise indication of performance and communicating the result without the use of codes (which need translating using a key) is far easier for candidates to understand. Our candidates will now be able to identify immediately how close they were to passing and the specific questions where they have performed below the pass standard."
Full details of the new service can be found online at: www.cii.co.uk/notestoresults
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