Multiple RDR distribution streams risk 'alienating' consumers

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Consumers will be confused and alienated from financial advice due to the multiple distribution streams proposed in the RDR, experts say.

Insurers are worried attempts to divide the advice and distribution sector into various streams, including sales advice, guided sales and execution with information, will have a detrimental effect on customer understanding of the industry. The RDR Feedback Statement proposed a number of new streams of financial advice and distribution, which create a complex landscape when combined with existing business models. Current proposals suggest there could be as many as six different distribution channels, ranging from execution-only to independent advice, with many variations in between. An...

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