Zurich offers IFAs help with pension transfer business

Part of the company's 'Reviewing Pensions Fairly' campaign, it provides a telephone-based point of contact for IFAs and will also automatically chase up any outstanding transfers every ten days until the transaction is complete. Additionally, the company is also providing advisers and their clients with two pension guides detailing what clients can expect from the pension transfer process. The guides offer a breakdown of the different stages involved in the transfer process and agreed service levels together with how clients can help speed up the process. "Recent FSA publications only...