Zurich is bidding to assist advisers changing their clients' pension arrangements by launching a 'Pensions HelpPoint'.
Part of the company's 'Reviewing Pensions Fairly' campaign, it provides a telephone-based point of contact for IFAs and will also automatically chase up any outstanding transfers every ten days until the transaction is complete.
Additionally, the company is also providing advisers and their clients with two pension guides detailing what clients can expect from the pension transfer process.
The guides offer a breakdown of the different stages involved in the transfer process and agreed service levels together with how clients can help speed up the process.
"Recent FSA publications only go to show how many factors need to be considered when reviewing pensions," Zurich pensions management director Dave Lowe says.
"We'll deal with the transferring scheme if they'd like us to; we'll chase up any outstanding information and notify the adviser if there are any problems. Moving a transfer can take months, we'll pursue it every step of the way."
For more information about Zurich's 'Reviewing Pensions Fairly' initiative, click here.
Lack of innovation for solutions
Some 2,000 consumers affected
Achievements, charity work and other happy snippets
Appetite has suffered since Brexit vote
'Failure to pay attention can result in enforcement'