An influx of dual-pricing queries at the FSA seems to have led to some confusion at the regulator, with small firms contacts failing to properly respond to other queries.
A broker contacted IFAonline.co.uk because he received a stock response to dual-pricing enquiries, which has already been sent to many brokers and publications, despite his query being unrelated to dual-pricing. The broker had received an e-mail from edeus, promoting a FTSE tracker and access account for brokers as an additional income stream in the difficult mortgage market. The product is created in conjunction with Newcastle Building Society and carried a proc fee. However, the broker contacted the FSA because he was concerned about a line in the e-mail, which says: “As your clients w...
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