Friends Provident has upgraded its online underwriting system to enable IFAs to amend protection applications after the policies have started.
The provider believes the move is an industry first and says it is in response to feedback from advisers wishing to have grater control and flexibility over online protection applications. Advisers will be able to log back into the original application and submit changes, whereas previously they would have had to request updates by phone or post. Updates to clients’ personal and payment details can be made at any time during the policy, but changes to health details, start date, sum assured and term must be made within 90 days of the policy start date. Dave Mace, head of e-business at ...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes