HSBC has launched a pilot scheme referring potential mortgage borrowers to in-branch John Charcol consultants for whole of market advice.
The service, called 'Mortgage Matcher' is aimed at those customers who do not currently have an HSBC mortgage or who need the type of mortgage that HSBC does not offer.
"We are not launching the referral service because we have seen a huge surge in the number of customers who do not qualify for our own mortgages, we are simply offering this as an extra facility for customers," says Mark Hemingway, head of media relations at HSBC.
"HSBC has never offered the full range of mortgage deals, so if someone comes in wanting a self-cert or buy to let mortgage, for example, we can still help them."
The service allows HSBC - which has a longstanding policy of not using intermediaries - to maintain ownership of the sales process.
Hemingway says anyone visiting an HSBC branch to enquire about a mortgage could potentially be directed to the brokerage, although the bank expects most visitors to be existing current account or savings account holders.
The lender says it has no plans at present to deal with other brokers. HSBC, which has 1400 UK branches in total, insists that this is a 'small scale' experiment.IFAonline
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