Customers and banks would benefit from more streamlined regulation of financial services, says the British Bankers' Association (BBA).
BBA chief executive Angela Knight says consumers, industry representatives and government should discuss how they could encourage business to grow and ensure they correct customers’ mistakes more easily. Knight welcomes the Financial Services Consumer Panel’s (FSCP) response to the European Commission's green paper on financial regulation, which calls for statutory regulation of financial services. She says, however, the consumer lobbying group’s recommendations do not go far enough and it is time for a “root and branch review” of services and credit regulation. She says: "Banking and ...
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