According to Ponyboy there are two kinds of people: greasers and socs. The latter have money, can get away with just about anything, and have an attitude problem. Greasers always live on the outside and need to watch their backs. Ponyboy is a customer…er, greaser.
No, S.E Hinton’s classic coming-of-age novel The Outsiders is not about the financial services industry and its attitude towards customers/consumers. However, it has a certain ring about it in the ongoing discussion over how and to what extent advisers should undergo examinations to boost their skills and maintain confidence in the industry. You see, while various industry regulators, associations and bodies struggle to make their voices heard in the cacophony of competing interests to set examination standards, the one view seemingly forgotten is that of the end consumer of financial...
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