Progress from Royal Liver has launched a website to help adviser firms adopt the principles of TCF.
The site allows advisers to download training material, including a training presentation for their staff.
In addition, there’s also a ‘temperature gauge’ tool, which includes a survey giving advisers the opportunity to measure how much they have embedded TCF into their business.
The tool also highlights any weaknesses in advisers’ business processes through a gap analysis tool.
“IFA firms had to prove to the FSA by the end of March that they had aligned their businesses processes and practices with TCF,” says Andy Milburn, IFA market manager at Royal Liver.
“A few days ago the FSA announced a new deadline of December 2008 for small firms to have completed their work on TCF and be able to demonstrate they are consistently treating their customers fairly.”
“The website tools have been used successfully by the Royal Liver Group businesses to help with TCF. It seemed sensible to offer them to IFA firms in the UK who might still need some help embedding TCF into their business.”
The website also contains documents summarising guidance issued on TCF by both the FSA and ABI.
All documents are TCF branded and can be downloaded for free from the website at www.ifa.royal-liver.com/tcf
If you would like to comment on this story or speak to its author, telephone Simon Read on 0207 034 2680.IFAonline
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