All members of the Mortgage Code Compliance Board and the General Insurance Standards Council will be subject to retrospective complaints-handling once the FSA enforces pending regulations.
This means most financial advisers, mortgage and insurance brokers should NOT be subject to retrospective regulation and ought not to have to handle complaints about mortgage and non-regulated insurance products purchased 30 years ago, the Financial Ombudsman Service has told IFAonline, unless they have already members of the voluntary financial standards bodies. That said, this 'polarised' regulation could create complications between product providers and financial advisers as many providers are members of the MCCB and GISC – and will therefore have to handle, for example, any complain...
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