CHL Mortgages has made a number of enhancements to its online application system for intermediaries and packagers, which is known as @chl.
CHL says it has made the changes to aid intermediaries in their business and to make sure they spend the minimum time possible submitting applications.
Changes to the system include the addition of online valuation fee payment as part of the full application process and the removal of mortgage history questions from buy-to-let applications.
Quick printing options for response letters, certificated and declarations have been simplified, which should also save time when submitting applications.
In addition, @chl now features an online help page to take brokers through the full online process.
Trevit Child, head of sales and marketing at CHL Mortgages, says: “The new system continues to provide a full range of information and now delivers a user-friendly online help page to answer the full range of questions and queries.”
The system has also been upgraded to make things easier for packager, who will now be able to search for the introducing broker using the broker’s postcode.
CHL says this is the first of a series of enhancements which form part of CHL’s online development.
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