Pension complaints are falling, says Ombudsman

Tony King, lead ombudsman for pensions, says despite pension problems being headline news almost every day, the Fos is “not inundated at all” and the overall number of pension complaints is falling slightly. But the complaints themselves are becoming more complicated and King says the Fos still gets a regular supply of complaints about pension fund withdrawal. In most cases the consumer generally claims they were wrongly advised to enter this type of arrangement because they were not made aware of the risks involved. When complaints are upheld, King says working out the redress for pe...