Paaleads.com has launched an online forum encouraging brokers to express their opinions on current issues.
Entitled ‘community’, paaleads.com members can post messages on the forum which can be viewed by anyone.
More than 145 members have posted an opinion on the site so far.
Paaleads.com says the new forum further demonstrates the company’s philosophy of transparency and commitment to brokers.
“In some ways, this is a brave move as we will only be conducting ‘light touch’ policing on the site, so comments, good or bad, are there to see,” paaleads.com head Vanessa Blount says.
"We have already seen some key issues emerging that we are looking to address and take on board to improve service standards.
“Paaleads.com has an organic business growth strategy, founded on communicating with and listening to our users.
“The ‘community’ forum will be a primary source to enable us to tap into what our users are thinking.”
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