AXA says controversy surrounding the payment protection insurance (PPI) arena may harm sales of income protection (IP).
Stuart Lawson, protection marketing manager at AXA, says there is a possibility some consumers lacking financial education could confuse the two. His call for clarity on the issue follows research conducted by LifeSearch in April suggesting several life offices, including Prudential and Swiss Re, wanted ABI clarification on the products. The PPI industry has been subject to fierce criticism in recent months, particularly over complaints of mis-selling, a “lack of competition” in the market and banks’ tendency to sell it as an add-on to other credit products. “The PPI investigation must n...
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