Exposure of Endowment Justice's tactics to encourage consumer complaints has, unsurprisingly, raised IFA comments about their methods of approach and further questions about the use of reprojection letters.
One IFA in particular, has presented a constructive argument concerning endowment projections, which asks whether clients should be made aware of terminal bonuses, given the impact they can have on the overall investment. If you have any comments to add, email the editor and we’ll post them as soon as possible. Diane Whicher, IFA, asks: “When is someone accurately going to put the client first? I have come across several clients wanting to encash their endowments - with or without compensation payments but not, thank goodness, sold by me - because of projections that do not take into ac...
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