Legal & General has abolished the requirement for customers to notify it of any change to their health or circumstances before their policy starts.
The provider previously required customers to inform it of changes to answers on policy application forms until their cover commenced as an ongoing duty of disclosure.
The change applies to all of the provider’s individual life insurance products, including term assurance, whole of life, critical illness and income protection.
Russell Whitworth, claims and underwriting director at Legal & General, says: “In our experience, many people wrongly assume that the disclosure process ends once they have completed the application form. They believe that effectively they are covered once they have sent off their application. In fact a customer isn’t covered until their policy starts and this could be months after they have completed the application form.”
Legal & General will still require accuracy from customers when completing their application form and may decline a claim where they have not answered all questions honestly at the outset.
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