Just 9% of adviser firms have received training from providers on the new critical illness definitions, according to a survey from Progress from Royal Liver.
Of the 583 advisers who responded to a survey on The Exchange’s homepage, just 9% said they had been trained by a provider on the changes to the CI definitions. Over half (52%) said they were aware the CI definitions are changing, compared with 19% in the last survey in July, and only 14% knew how many conditions will be easier or harder to claim against. Andy Milburn, IFA market manager at Progress from Royal Liver, says it is good news more advisers know about the changes since the last survey, but the 52% figure is still far too low. He adds: “The really worrying statistic is the a...
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