Mortgage Express has admitted experiencing "technical difficulties" with its online mortgage application system forcing it to take the system offline.
The platform has been offline since 24 July and although the lender says it expects to have resolved the problems by this Friday (12 August), it is remaining tight lipped as to what those problems were. Meanwhile mortgage brokers have been experiencing difficulties getting through to the lender's call centre as a result of not being able to process business online. In a statement to intermediaries posted on its website Tim Dawson, managing director of Mortgage Express says: “We upgraded the software in our mortgage processing system during the week and this ha, despite extensive testing...
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