Most advisers expect tele-interviewing to form a part of all protection sales in the future, an IFAonline poll suggests.
Of the 300 respondents, 53% said they believed tele-interviewing will be the undisputed king of the protection underwriting process, despite concerns surrounding non-disclosure and wet signatures. A total of 25% said they were unsure if tele-interviewing would be a part of all protection sales in the future, while 22% said they thought other methods would supersede it. The poll was sparked by an AXA report last year which suggested consumers are five times more likely not to disclose important medical and lifestyle information on paper applications than tele-underwritten forms. The provi...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes