Fund pricing errors hit 35,000 Standard Life customers

The errors are linked to major system updates, including funds being moved onto a new pricing and administration platform. Some of the customers affected have been compensated by Standard Life. The majority of customers have been put back into the position they were in before the errors occurred, with most requiring an adjustment of less than £10, with over half requiring an adjustment of £1 or less. In the case of some other customers, such as those who had already transferred their pension from Standard Life, letters were written informing them the fund paid for their claim was incorr...