Emergence of IFA endowment complaints not a worry - FOS

David Cresswell, press officer at the FOS, says there is now evidence of a gradual shift in endowment complaints against large providers to those against IFAs but this “reflects the pattern of most complaints” and is therefore no evidence of more complaints being made against financial advisers. Similar examples from the FOS of delays in complaints emerging relate to precipice bonds which were first brought against large providers but eventually saw complaints about IFAs seep through, he adds. Cresswell explains the complaints process in small adviser firms is much slower so it takes lo...