IFAs would like to do online training, conferences, straight-through processing and e-compliance within five years, reveals IFAonline's annual Technology Survey published today.
Main findings reveal that 80% of intermediaries surveyed believe online training would have a positive impact on their business, while almost 40% indicate they can already do e-compliance – ahead of the FSA's 2007 date for e-compliance implementation, 25% would like to see more use of online conferencing and 23% say they would like to hold live webchats with product providers.
At least 68% of respondents say they have their own company websites created in the main through third-party white-labelling services by Synaptic Systems and Quay Software, while over half of those that do not have their own site say they are now looking at doing so.
Only a handful of advisers have no desire to create their own websites, suggests the IFAonline survey, as they either feel it is not needed – given the regular contact they have with clients – of they prefer to rely on their network's consumer-facing website.
Additional research into the specific software usage of investment-based firms, for example, suggests 36% of investment advisers use the Exchange's Officeweb back-office admin system while 33% use 1st Software's Advisers Office.
Both back-office software providers were also the most popular option among network members, even though 30% of those network members – which make up 45% of the total vote – are Sesame members.
Further details of the report – priced £395 exclusive of VAT – look at the preferred software of pensions, mortgage and protection advisers, as well as the product provider websites they have visited and use, as well as the impact of product provider advertising campaigns.
To obtain a copy of the report, contact Adele Goody, IFAonline's marketing manager, on 020 7968 4520.IFAonline
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