Xit2, a property and mortgage outsourcing specialist, is launching a new arrears management product which it argues will help mortgage lenders and debt counsellors carry out detailed assessments of borrowers' current financial situations.
The firm says the web-based platform will help lenders give borrowers support and counsel tailored to their individual financial circumstances in accordance with TCF and the Mortgage Pre-Action Protocol. The system leaves an auditable trail allowing lenders to prove they have carried out the required processes, and collects, transfers, and stores customers' data securely. "The Arrears Management Portal will change the relationship between lenders, debt counsellors, and borrowers who experience payment difficulties on their mortgage," says Mark Blackwell, sales director of Xit2. "It will h...
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