Xit2, a property and mortgage outsourcing specialist, is launching a new arrears management product which it argues will help mortgage lenders and debt counsellors carry out detailed assessments of borrowers' current financial situations.
"The Arrears Management Portal will change the relationship between lenders, debt counsellors, and borrowers who experience payment difficulties on their mortgage," says Mark Blackwell, sales director of Xit2.
"It will help debt counsellors and mortgage lenders communicate more easily and store the data each party records as part of the arrears process. "Borrowers will benefit, too. The transparency of this secure communication will give them confidence their lender is acting in the spirit of what TCF demands."IFAonline
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