The Association of IFAs (AIFA) has today published treating customers fairly (TCF) help papers for small adviser firms.
The papers provide a methodology on how to consider an adviser’s existing and required management information (MI) under TCF.
They also show advisers how to analyse and relate the MI to the FSA's six consumer outcomes and offer two pen portraits representing examples of two firms' real life interpretation of the FSA MI requirements.
Chris Cummings, director general of AIFA, says: "We have worked closely with the FSA in producing this information.
"The regulator was given the opportunity to review the material in draft, point out areas of strength and comment on any omissions."
Advisers must have the relevant MI in place by this month and show they use the MI to demonstrate they treat customers fairly by December.
Advisers can download the material from the Members Only area on AIFA’s website.
Earlier this month the Association of Finance Brokers (AFB) published the first in a series of TCF fact sheets.
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