The FSA has extended deadlines for advisers hit by last month's breakdown of its new regulatory reporting system for small firms, Gabriel.
The system, introduced in September, went down last month after it was unable to cope with the amount of advisers registering.
Gabriel - Gathering Better Regulatory Information Electronically - was introduced as an online way for 18,000 small firms to file data to the regulator, particularly the Retail Mediation Activities Return (RMAR). It was intended to cut out written submissions.
But last month's glitches led to a number of brokers accusing the FSA of failing to introduce technology that can cope with the demands of the industry.
A message on the Gabriel website says those due to make their Gabriel returns between 28 October and 14 November will have an extra seven days to make their submissions. The FSA has also informed those affected by e-mail.
The problems caused the system to work extremely slowly, with many firms unable to log on to the site, and it was eventually suspended while errors were addressed.
Furthermore, the FSA says it is still working on some issues with the system and Gabriel may be inaccessible on Thursday afternoon.
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