1st Software has launched the latest fully upgraded version of its Adviser Office desktop software for IFAs, which it will start rolling out through next month.
Adviser Office: Intelligent Workflow brings in new functions to add to existing ones that have been made more efficient and integrated, the company says.
New features include tools to standardise business processes, financial planning tools developed by actuarial consultant Tillinghast-Towers Perrin, new hosting abilities for remote web-based business processes (application service provision).
Mortgage Manager replaces Mortgage Tracker with refined abilities, while the introduction of new “wizards” increase ease of use in relation to employee benefits.
”It’s not just about the technology,” says 1st chairman Rory Curran
”We had to put a stake in the ground to show our belief in the adviser market. Intelligent Workflow is part of that belief.”
Benefits IFAs should notice include additional automation, which, for example, should be able to balance workloads between teams, as well as provide and even better user experience in relation to issues of transparency and audit trails.
Curran says he sees a trend of risk management, both in terms of managing clients and managing businesses, and the new product attempts to provide additional answers.
This is why 1st has committed itself to the acquisition of iTrak, a point-of-sale wealth management software developer: the software will boost the value of 1st’s offer to IFAs.
The deal is “about clarity”, Curran says.
Bringing ASP to the offer means 1st is committing itself to a future blend of online and desktop environments, depending on the needs of users.IFAonline
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