IFA attacks Capita over data protection breach

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Capita has been slated for sending an adviser firm's bank account details on e-mail and has been accused of breaching the FSA's requirements on data protection and security.

An e-mail from the Capita Commissions team, who deal with back office administration on Axa Winterthur's SIPP products, was sent to an IFA on January 29. It stated the team had recently introduced a new system which enabled all future adviser remuneration payments to be paid automatically by BACS. Advisers were then asked to confirm their bank details, which were contained within the email. However, David Brunning, director at Brunning Newman Houghton Ltd, says he is absolutely furious this message was sent as the e-mail contains "everything that your budding fraudster needs to ruin a co...

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