Alignment, a clear head and the future of the retail market

"I would ask that you throw to one side any preconceptions on how the market may evolve (or even revolve) over the next few years. My aim is to take you through my thoughts on how this market should operate to best deliver client value while also generating shareholder returns. Crucially I think that the market is facing the deepest strategic decisions of the past twenty years or so. The entire focus of the market must be to transform itself from the current transactional, product-led approach into one where clients benefit from a long-term service proposition, delivered by advisers who ar...