Standard Life is cutting new business processing in 19 of its 25 UK customer service locations and c...
Standard Life is cutting new business processing in 19 of its 25 UK customer service locations and centralising the back office work into six regional offices. Of the 25 locations, customer service centres in Bristol, Brentwood, Leeds, Manchester, Glasgow and Edinburgh will continue to process product applications from intermediaries, while the function is being removed from the other 19 areas. Intermediaries will still have their adviser consultant available to them at all 25 locations according to Standard Life.
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