Scottish Life says redundancies and job cuts are on the way at its branches as plans to centralize n...
Scottish Life says redundancies and job cuts are on the way at its branches as plans to centralize new business administration in Edinburgh will reduce the need for as many staff.
Moves to improve efficiency, costs and speed of processing will see the creation of a new processing centre in Edinburgh to handle the keying of proposals and other aspects of the admin trail, says Alisdair Buchanan, head of communications of Scottish Life.
Current branch networks will be maintained and greater emphasis will be placed on sales support to IFAs to help with IFA enquiries and illustrations.
And changes will be implemented one branch at a time so IFAs will be told when the move will effect doing business with their local branch.
However, it will also mean some of Scottish Life's existing support staff will lose their positions.
"In terms of current headcount, there will be a small reduction overall. New jobs being created, mainly in Edinburgh, will be slightly fewer than the expected number of redundancies at branch locations, though we'll be doing what we can to minimise the compulsory redundancy of permanent staff," says Buchanan.
"These changes will enable us to offer improved levels of service to IFAs while, at the same time, delivering economies of scale for the business and increased levels of efficiency," he adds.
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