Balancing fees and commission

Although managing director Roddy Kohn is among the most quoted figures in the UK adviser community, Bristol-based firm Kohn Cougar remains a relatively small operation with just four registered individuals. Kohn says the firm aims to give a personal service and is certainly not trying to be a mass marketer, as it continues to look after most of the clients it began with 14 years ago, rarely losing business. As most of the firm's new business coming from referrals from existing contacts, Kohn says he prefers not to make use of professional links with other bodies, as such arrangements o...