Pension complaints on the rise

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Pension complaints have increased by almost one third in the last financial year according to the Pe...

Pension complaints have increased by almost one third in the last financial year according to the Pensions Ombudsman's Annual Report, rising to 3,891 against 2,946 in the previous year. Pensions Ombudsman David Laverick attributed the level of complaints, the highest since the office was established in 1990, to the widespread media coverage of pensions issues over the year. He said the office had been unable to keep up with the inflow of complaints and his resources are likely to become even more stretched during the current financial year, when follow-up work from complaints received ...

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