New research suggests consumers tend to be in favour of mutual organisation retaining their status, ...
New research suggests consumers tend to be in favour of mutual organisation retaining their status, but don't really understand the issues. A survey published by financial consultants NMG indicates that customers believe that mutual building societies and insurance firms should keep their status where possible, as 50% and 52% respectively believe there are benefits for customers than with a public company. And just 13% of the 772 people questioned think there is no benefit in a company remaining mutual. Problems did surface, however, when consumers were asked to state the pros an...
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